How we onboard team members is important,
but how we offboard them matters just as much.

EQ Termination Checklist & Coaching Module

Termination conversations are among the most difficult and highest-risk responsibilities a leader will ever face. When handled poorly, they can result in lawsuits, unwarranted unemployment claims, damaged morale, loss of trust, and emotional distress for everyone involved.

The EQ Termination Checklist and Coaching Module provide leaders with a practical, step-by-step framework to navigate these conversations with confidence, compliance, and compassion. Leaders learn how to prepare properly, ensure documentation is in place, communicate decisions professionally, maintain appropriate boundaries, and respond effectively to emotional reactions.

This unique program balances People & Culture best practices with Emotional Intelligence principles, helping leaders protect the organization while treating team members with dignity and respect. The result is reduced legal risk, stronger workplace culture, greater consistency in leadership practices, and a more professional offboarding experience for both the departing employee and the team members who remain.

Because termination is not just a compliance event—it's a defining leadership moment that people often remember for years. This program ensures leaders are prepared to handle it well.

This one document may be used for multiple directors working at multiple sites.

There are two digital PDF items designed for on-screen viewing and one in PowerPoint format. Because it is formatted for digital use, page alignment may shift when printed. All materials are protected by copyright. The purchase price includes use up to 3 leaders. Substantial discounts are available for organizations wishing to distribute the program to multiple users. Please reach out for pricing.

paulaJbanno@gmail.com

How to Terminate with Emotional Intelligence

EQ Termination Checklist Avoid Lawsuits, Unwarranted Unemployment, & Emotional Distress

Leaders are Prepared with this quick reference guide that focuses on two key areas:

1. Providing important People & Culture reminders to avoid lawsuits or undeserving unemployment claims.

2. Helping leaders navigate a difficult discussion with compassion, professionalism, and clear boundaries, while knowing that the team member will likely remember this event for years and possibly forever.
   

This easy-to-use digital download serves as a quick-reference guide before termination meetings, helping leaders prepare both from an operational perspective and emotional. Because while a termination may be one meeting on a calendar for leadership, for the team member, it is often a moment they may remember for many years — possibly their entire life.

This checklist helps leaders:

• Approach difficult conversations with dignity and emotional intelligence

• Reduce unnecessary emotional harm and workplace conflict

• Maintain professional boundaries without rehashing prior coaching conversations

• Ensure important HR and compliance steps are not overlooked

• Support consistency, clarity, and professionalism throughout the process

Because emotional intelligence in leadership does not mean avoiding difficult conversations — it means handling them thoughtfully.